Online help

Online help is often the first stop for users who encounter difficulties. Ideally, the information they need appears as soon as they click on the help icon -- tailored to their location in the software. An efficient search function is essential, and modern help systems even offer chatbots that can answer questions directly.

I have experience creating HTML help files with the docuglobe content management system. These help files are generated using the same information modules used to produce the device’s operating manuals, which saves on content creation time and ensures consistency. Templates can be flexibly designed to match your corporate style and color scheme.